Privacy Policy

Who We Are

OperaPilot is an AI automation agency that builds done-for-you automation systems for local service businesses. Our website is located at operapilot.com.

For questions about this policy, contact us at ryan.carter@tryoperapilot.com

What Information We Collect

Information you give us directly: When you submit a form on our website, we collect your name, email address, and business type. We only collect what you voluntarily provide.

Information collected automatically: When you visit our site, we may collect your IP address, browser type, pages visited, and time spent on the site through standard web analytics tools.

Information we do not collect: We do not collect payment information directly. We do not collect sensitive personal data such as health information, government ID numbers, or financial account details.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or request
• Send you a free ROI estimate if requested
• Follow up about our services if you've expressed interest
• Improve our website and communications

We do not sell your personal information to third parties. We do not use your information for purposes other than those listed above.

Third-Party Services We Use

We use the following third-party tools which may process your data on our behalf:

• Brevo (email delivery) — stores submitted email addresses to send communications. See brevo.com/legal/privacypolicy
• Tally (form collection) — processes information submitted via our contact forms. See tally.so/privacy
• Cloudflare (hosting and security) — may process certain technical data as part of hosting and security services. See cloudflare.com/privacypolicy
• Analytics tools — may use cookies to collect anonymized usage data about how visitors use our site

These third parties are bound by their own privacy policies and are prohibited from using your data for their own marketing purposes.

Cookies

Our website may use cookies to improve your browsing experience, including functional cookies necessary for the website to operate and analytics cookies that help us understand how visitors interact with our site.

You can disable cookies in your browser settings at any time. Disabling cookies may affect some website functionality.

How Long We Keep Your Data

We retain contact form submissions and email addresses for as long as necessary to respond to your inquiry and follow up on our services, typically no longer than 24 months of inactivity. You can request deletion at any time.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of marketing communications at any time.

To exercise any of these rights, email us at ryan.carter@tryoperapilot.com. We will respond within 30 days. To unsubscribe from marketing emails, click the unsubscribe link in any email we send you.

Data Security

We take reasonable steps to protect your information from unauthorized access, including using secure connections (HTTPS) and working only with reputable third-party service providers. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.